New operating models - new challenges. As businesses in Asia grow in scale and complexity, exploiting new digital channels and facing new cost-cutting pressures, they are increasingly turning to outsourcing and other forms of technology transformation, including the deployment of cloud technologies, to support their operations and gain competitive advantage. The COVID-19 pandemic has also impacted, the way we do business giving organizations cause to look at new ways of reaching their customers, new ways of working and new ways of reducing their operating costs. In this environment, technology transformation takes many forms, but at its core, we see businesses focusing on leveraging technology to redesign operations to better support the achievement of business objectives. Our briefing addresses the legal and regulatory challenges which organizations face in pursuing technology transformation.

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Authored by Mark Parsons and Anthony Liu.

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