Webinar | 27 September 2022

Consumer Duty webinar series - Episode 4: A deep dive

Thank you if you were able to join us on Tuesday 27 September for our Consumer Duty webinar series. The webinar broke out into three sector-based sessions to discuss the key issues that attendees were seeing. The sectors were:

• Payments – click here for the recording
• Investment Firms and Wealth Managers – click here for the recording (please note that the first five minutes of this session have been re-recorded due to a technical issue with the original recording)
• General Insurance Manufacturers and Distributors – click here for the recording

What are the key dates?

• 31 October 2022 – Board approval of implementation plans
• 30 April 2023 – target completion of reviews in order to share with distributors
• 31 July 2023 – the Duty will apply to all new products and services, and all existing products and services that remain on sale or open for renewal
• 31 July 2024 – the Duty will come fully into force, and apply to all closed products and services

Watch our series on-demand

Episode 1: Project approach

Click here to watch the recording.

Episode 2: Planning and running an effective project

Click here to watch the recording.

Episode 3: Hitting the first milestone

Click here to watch the recording.